Christopher Brown

I’m a Technical Product Manager at Neighborhoods.com with 20 years of experience leading large development teams to build, optimize, and scale high-performing web products. I drive strategy and execution across WordPress and modern web technologies with a growth-first mindset—improving conversion, expanding SEO footprint, and strengthening performance, reliability, and maintainability.

I bridge business goals and technical delivery by aligning product, engineering, marketing, customer acquisition, sales, finance, and support around KPI-driven priorities. I own initiatives end-to-end: discovery, requirements, roadmaps, backlog management, and Agile execution—ensuring scope is clear, outcomes are measurable, and delivery stays predictable while enabling continuous iteration.

I go above and beyond by staying highly hands-on in the stack (PHP, WordPress Core, JavaScript/jQuery, HTML, SCSS/CSS, and Python). That technical depth helps me mentor engineers, remove blockers quickly, make strong architectural tradeoffs, and raise code quality—while keeping focus on business impact.

A key part of my impact is modernizing how the team ships through AI-enabled workflows. I’ve designed and implemented secure, governed AI automation and MCP-based integrations that embed conversational assistance directly into the developer environment and connect the broader toolchain (tickets, documentation, design artifacts, source control, communication channels, and meeting outputs). These systems reduce manual overhead, improve requirement capture, accelerate implementation and documentation, strengthen QA readiness, maintain implementation diagrams as features evolve, and provide early code feedback—helping the team deliver faster with greater accuracy and consistency.

As Senior Lead Engineer, I partnered closely with Product Leadership to translate product strategy into scalable technical architecture and reliable delivery—primarily across a WordPress-based ecosystem and adjacent web services. I led a blended team of front-end and back-end engineers, drove cross-team integrations, and ensured our solutions were secure, performant, and aligned with business goals.

I owned the engineering execution of complex initiatives end-to-end: defining technical approaches, breaking work into clear deliverables, writing detailed acceptance criteria, and guiding implementation through iterative delivery. I kept teams moving with strong Agile practices and clear communication, using Jira and Confluence to manage planning, documentation, and stakeholder alignment.

Key contributions included architecting and maintaining custom WordPress solutions tailored to organizational needs; designing and implementing integrations via RESTful APIs and service-based workflows; and introducing AI-enabled features that improved efficiency and user experience. I also reinforced modern engineering discipline by standardizing Git workflows, strengthening CI practices, and improving code quality through review, mentorship, and shared patterns.

Beyond feature delivery, I was accountable for platform health—stability, scalability, security, and performance. I proactively identified risks, reduced technical debt, and researched emerging tools and best practices to keep our stack current and maintainable.

As Lead Developer, I owned the end-to-end digital ecosystem—web platforms, CRM operations, marketing automation, analytics, and SEO—ensuring systems worked together to drive measurable pipeline and revenue impact. I partnered closely with business stakeholders to translate growth goals into scalable technical solutions, while leading day-to-day execution across development and digital operations.

I managed a complex martech stack that included website development and optimization, HubSpot CRM (85,000+ contacts), and Salesforce integration—building reliable workflows that improved lead capture, segmentation, nurturing, and reporting. I also led a major consolidation initiative, merging 12 company websites into a unified digital presence within a year, coordinating a team of four developers and standardizing architecture, templates, and deployment practices to improve maintainability and speed.

A key part of my impact was conversion-focused journey design. I mapped user journeys across multiple business categories and implemented nurturing campaigns for both leads and non-customers, using automation and content sequencing to increase engagement and conversion rates. These digital initiatives contributed to a 30% increase in total office revenue through improved acquisition efficiency and stronger customer retention.

I strengthened organic performance by driving technical and on-page SEO improvements, increasing overall SEO health and achieving first-page visibility for 20 high-value keywords. I also rapidly expanded platform capabilities by ramping up in TypeScript and TYPO3, delivering 10+ custom plugins/extensions to support business needs while improving site functionality and editorial workflows.

As a Senior Developer at Intracta, I led the design, development, and long-term maintenance of custom PHP web applications and mobile solutions used to support medical conferences around the world. I owned delivery from initial build through production support, with a strong focus on reliability, speed, and user experience in high-visibility, time-sensitive event environments.

I built full-stack web applications from the ground up using PHP with jQuery/JavaScript, HTML, CSS, Ajax, Node.js, and real-time communication via web sockets—delivering responsive, interactive experiences that could scale to demanding conference use cases. In parallel, I developed and maintained iOS-native and web-based mobile applications tailored to event workflows, ensuring stable performance across devices and network conditions.

I worked closely with project managers, designers, and other developers to translate requirements into clear technical plans, iterate quickly, and ship on schedule. Beyond feature development, I provided ongoing troubleshooting and support, diagnosing root causes and resolving issues efficiently to keep systems dependable during critical conference timelines.

For nearly eight years, I operated a high-volume freelance practice alongside full-time roles, delivering end-to-end web solutions while leading a fully remote team of four developers. I managed the full lifecycle of client work—scoping, estimating, architecture, implementation, QA, launch, and post-launch support—while maintaining consistent quality and meeting aggressive timelines.

I successfully bid, won, and delivered 3,500+ projects across my career, and 350+ of those were delivered through my freelance practice. Each project varying across a wide range of business needs, including building 80+ new websites from the ground up. My work required rapid context switching, strong client communication, and the ability to translate loosely defined requirements into clear technical plans and predictable delivery.

Across engagements, I implemented and integrated a broad mix of platforms and services including WordPress, Shopify, Joomla, Wix, HubSpot, Salesforce, Square, and PayPal—often connecting systems through APIs and automation to improve lead capture, payments, operations, and reporting.

At Links HME, I led the end-to-end delivery of a regulated healthcare software platform for Durable Medical Equipment (DME) providers—covering patient records, insurance and provider data, billing workflows, inventory management, and API connectivity—while maintaining strict HIPAA and PCI compliance.

I directed a large cross-functional organization of 40+ team members spanning engineering, design, QA, and operations, translating business objectives into clear product requirements, roadmaps, and execution plans. I owned vendor and stakeholder coordination to keep delivery aligned and unblocked, managed a $4.5M budget with disciplined forecasting and prioritization, and ensured delivery stayed on track without compromising compliance or quality.

Throughout the program, I reported directly to the CEO on progress, risks, and milestones, providing clear visibility and accountable decision-making in a high-stakes environment.

At Apple HMS, a multi-site DME organization across Texas and California, I owned the company’s full technical ecosystem—ensuring every system and workflow supported uninterrupted operations and scalable growth. My scope included servers and workstations, VOIP and communications, firewalls and security, alarm systems, electronic faxing, and both website and internal software development.

I built and maintained a proactive, resilient infrastructure that prevented downtime, streamlined operations, and enabled expansion. As the company grew from 2 offices and ~25 employees to 11 offices and 300+ employees, I ensured technology scaled with the business—standardizing tools, improving reliability, and making final technical decisions that balanced security, cost, and operational efficiency.

I founded Web Harambee after completing my Associate’s Degree and grew it from a part-time venture into a profitable web development business—scaling delivery through a network of 30+ subcontracted developers and consistently exceeding $100K in annual profit.

I owned the full business and delivery lifecycle: client acquisition, scoping and estimation, team staffing, architecture and quality standards, timelines and budgets, and final launches. Over time, I delivered 300+ websites and partnered with 50+ software companies, building a reputation for reliability and execution consistency.

In my first professional development role, I built and enhanced high-end e-commerce websites and related software for a large volume of clients across multiple industries. I ramped quickly, demonstrated strong ownership, and was promoted to Lead Developer within the first few months.

In the lead role, I independently delivered projects end-to-end—translating requirements into builds, solving problems with minimal oversight, and maintaining quality under fast-paced delivery cycles. The combination of technical growth, client-focused execution, and early leadership experience became the foundation for my later work leading teams and scaling larger platforms.