Links HME • Program Leadership Case Study
40+ org • $4.5M budget • CEO reporting • Audit-ready ops
A scalable operating model for high-stakes delivery
Led a large cross-functional program with executive visibility: budget ownership, reporting cadence, risk management, audit-ready documentation, and delivery governance across many stakeholders. Built the systems that make big delivery predictable.
Scale: 40+ org
Budget: $4.5M
Cadence: CEO reporting
Mode: Audit-ready ops
Governance
Weekly
Exec readouts + risk register updates.
Delivery
Phased
Stage gates, acceptance, and rollout plans.
Risk
Managed
Mitigation plans, owners, and escalations.
Documentation
Audit
Decisions, approvals, and evidence stored.
Operating model (what made delivery predictable)
| System | What it did | How it reduced risk |
|---|---|---|
| Stage gates | Defined readiness criteria for each phase. | Prevents rushing into rollout |
| Risk register | Tracked risks with owners, dates, and mitigation. | Enables early escalation |
| RACI | Clarified decision makers and approvers. | Reduces decision stall |
| Status cadence | Weekly exec readout; daily delivery syncs. | Protects visibility and alignment |
| Evidence library | Stored approvals, test evidence, and changes. | Audit-ready, reduces rework |
Governance cadence
Daily delivery syncExecution
Blockers, dependencies, and next actions with owners.
Weekly program reviewGovernance
Milestones, risks, change requests, and phase readiness.
Weekly exec readoutCEO cadence
Progress, budget status, key decisions needed, top risks.
Stage-gate reviewRelease control
Approval package, evidence review, go/no-go decisions.
Impact
| Outcome | What improved |
|---|---|
| Predictability | Clear stage gates improved readiness and reduced surprises. |
| Decision speed | RACI and cadence reduced stalls and rework. |
| Audit readiness | Evidence library enabled confidence under scrutiny. |
| Cross-org alignment | Consistent reporting aligned stakeholders on one truth. |
My leadership
How I led
- Built operating systems (cadence, evidence, stage gates) that scale beyond a single project.
- Kept stakeholders aligned with crisp reporting and decision-ready narratives.
- Protected delivery by forcing clarity on ownership, risk, and readiness.
Best-practice highlights
- Executive reporting built for decisions, not status theater
- Risk register with ownership and mitigation timelines
- Stage gates with evidence-based go/no-go
- Audit-ready documentation discipline
© Case Study • Links HME • Program Leadership ($4.5M, CEO Cadence)